Here's everything we collect through this site, why we collect it, and what happens to it. Short, honest and in plain English.
RWRD Digital (part of RWRD) designs and deploys websites for hospitality and food & beverage businesses. When we say “we”, “us” or “our” in this policy, we mean RWRD Digital.
We are the “data controller” for the personal information described below. If you have any questions about it, email us at digital@rwrdapp.com.
When you complete our Start a Project form, we collect the details you choose to share: your name, company, email address, phone number (optional), venue type, number of sites, website, social profiles, address, and any logos or brand colours you upload or pick.
We also collect standard technical information that any website sees, such as your browser type, device and the pages you visit.
We use the details you send us to reply to your enquiry, prepare quotes and proposals, and deliver the project you ask us for. We may also keep them on file so we can pick the conversation back up later.
Our lawful bases for using your information are your consent (you chose to send us the details) and our legitimate interests in running and growing our business.
Form submissions and uploaded files are stored on our secure, access-controlled hosting platform. Access is limited to the RWRD Digital team, and only to those who need it to do their work.
We never sell your information, and we don't use it to advertise to anyone else.
The site uses standard analytics cookies to understand how visitors find and use our pages — things like which pages are most popular and how long people stay. These cookies don't identify you personally.
You can control or delete cookies through your browser settings at any time. Blocking analytics cookies won't affect how the site works.
Only essential service providers are involved in running this site — our hosting provider, our analytics provider and our email provider. Each can only process your information on our instructions.
We may also share information if the law requires it.
We keep enquiry details only as long as we need them — to answer your enquiry and, if a project follows, for the life of that project and a reasonable period afterwards in case you come back to us.
If you'd like us to delete what we hold sooner, just ask: digital@rwrdapp.com.
Under UK data protection law you have the right to access the personal information we hold about you, to have it corrected or deleted, to object to or restrict how we use it, and to withdraw consent at any time.
You also have the right to complain to the Information Commissioner's Office (ico.org.uk) if you're unhappy with how we've handled your information — though we'd appreciate the chance to put things right first.
We may update this policy from time to time as the site or our work changes. The latest version will always live on this page.
This policy was last updated in September 2026.
Questions about your data? digital@rwrdapp.com
